Trenchless Contractor Tackles Municipal Market

Technology investments help TLC Plumbing & Utility become a big player in pipe rehabilitation.

Trenchless Contractor Tackles Municipal Market

The pipeline where the heated PVC pipe will be inserted.

One of the keys to TLC Plumbing & Utility’s success has been its focus on meeting customer needs by continually expanding services, including trenchless pipeline rehabilitation.

The company — with nearly 560 employees, hundreds of service vehicles and a sprawling fleet of equipment — began in 1987 with just one worker: founder Dale Armstrong. The company’s dramatic transformation into a multimillion-dollar-a-year company underscores the power of investing heavily in new...

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